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感謝振興醫院心臟團隊讓我父親重獲健康

振興醫療財團法人振興醫院   更新日期:2021-05-06

Mrs. Chiong (病人太太)感謝信:

致振興醫院感謝函

一. 感謝魏崢院長及其帶領的心臟外科團隊

2020年我陪先生從馬尼拉到台灣去做心臟檢查,醫生建議要盡快做心臟手術,但因為新冠肺炎擴散,我們無法再入境台灣,拖到12月台彎略有開放,這時我朋友都建議我們要到振興醫院開刀,因為振興醫院院長魏崢是台灣首屈一指的心臟外科權威。四十多年的行醫經驗,開過數千次的心臟手術。於是我們與魏崢院長約談,兩位醫師通過Zoom 與我們長談約半小時,很仔細很耐心地講解手術過程,並解答我們的問題,他們的專業與愛心,不但增強了我們的信心,最讓我們感動的是這麼忙碌的,出名的醫生,竟然也是這麼和藹可親,這麼有耐心。因此我們毅然決定要到振興醫院做心臟手術,不再猶豫。

今年正月我先生入住醫院,開刀期間我們體驗到醫生的高明醫術,使病人很快地就能轉入普通病房,復原神速!我們也享受到醫護團隊在整個治療過程中的細心關懷與耐心照顧,實在令人我們感動。特此我們要對魏崢院長及其帶領的心臟外科團隊表達深深的感謝,相信振興醫院的專業與醫德,仁心與良術,會繼續造福更多的病人。

二. 感謝心臟科林明珊護理長和心臟醫學中心醫務專員桑良玉

三. 2021年正月我先生為做冠狀動脈繞道手術住院,感謝振興醫院特設[海外病患服務部],照顧初到台灣,人地生疏的國外病患。我們非常感謝心臟科林明珊護理長和心臟醫學中心的桑良玉醫務專員,我們剛到醫院時她們便在門口等待我們,以後我們每次的門診,她們皆照常在門口等候我們,並且一路陪伴我們,從特診中心的報到,到診前檢查,辦理住院手續,看診,繳費,領藥等等,莫不仔細講解引導。

她們每天必來病房問候關懷,從不嫌棄解答我們的繁瑣問題,即使晚上打電話詢問,她們也是親切回答,協助我們。她們的專業細心照顧,除去我們的擔憂害怕,讓我們感到十分的溫暖。

我先生住院一個月期間,承蒙她倆這種視病如親的照料及有求必應的服務,我們家屬在此特表衷心的感恩致謝。

以下是病人兒子的感謝內容:

 

Dear Cheng Hsin General Hospital,

 


It has been three months since my Dad’s successful Aortic value replacement and double bypass surgery. I just wanted to update you that he is diligent in taking his maintenance medicines and doing his daily exercises. He is getting better day by day. Thank you.

It has been a long journey since our first visit to Cheng Shin Hospital in Taiwan last January 2020. Our initial plan was to come back to Taiwan from the Philippines for my dad’s surgery around April 2020, but COVID-19 happened. Everything was put on hold and we did not know if my dad’s surgery would push through in Taiwan. In spite of the uncertainty, we were updated regularly regarding the entry policies of Taiwan by the international coordinator Ms. Sang. We were also able to have two Zoom consultations with Cheng Hsin Director Dr. Wei, our operating surgeon. He was very good in explaining the options and pros and cons of each one. We felt confident after the consultations that we picked the right hospital. When we were informed that Taiwan was accepting Medical Visitors last December 2020 we quickly did all the paperwork, got our Taiwan Visa and flew to Taiwan in just a weeks time.

I really appreciate that Ms. Sang helped us through the paperwork and informed us regarding the entry and quarantine policies. This helped us plan and set our expectations. We felt that she treated us not as a customer but as family.

Once in the hospital, Cheng Hsin Director Dr. Wei and his team visited us the first day, greeted us and answered more of our questions. I am very sure that he is a very busy man and I am very grateful for his time and patience with us. We were very fortunate to have him as our Surgeon as he explained everything very clearly. Once we decided on the direction, the procedure went well and smoothly.

We want to specially thank Ms. Sang and Head Nurse Sanmy, who took good care of us and visited my dad regularly in his room. They made sure my dad did his exercise and made him smile on a daily basis. Head Nurse Sanmy even helped and advised me and my mom on what check-ups and tests to get in order to check our health status while staying in Taiwan. Thanks also to all the nurses on the 11th floor who check up on my dad several times a day.

In spite of COVID-19 and the world turning upside down. We felt comfort during our stay in Cheng Hsin General hospital and Taiwan. Thanks once again to the Cheng Hsin team who treated us as Family.

Cris Giovanni Co Chiong (patient’s Son)

 

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