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Universal Eye Center

Introduction of all business units and products

Universal Eye Center

Universal Eye Center started off as a professional ophthalmologic medical profession but later on developed into a multi-business that covers glasses chain stores, laser vision corrections, medical beauty, and products. A life-long health care system was established to render sustainable services. Information technology was adopted in conducting customer relation management. From the medical professional perspective, tailor-made product information is sent to customers to gain customer trust from a single medical professional, service, product service to the entire system.

Establishing professional image

In view of health education on individual illnesses particularly the eye conditions of customers,services such as common sense about medicine updates in health education and regular outpatient notifications are provided.

Outpatient service, care of the whole operation and post-operation service care

Post-operation reliability strengthening: Reminders and outpatient services before and after an operation is necessary. Visual consultants are the best contacts that help strengthen reliability. Our clinic has a comprehensive customer management system that allows consultants to record valuable information when in contact with customers. Customer care, product information, and medical updates are also provided.

After treatment care

Through relational analysis of the database with each clinic as unit, medical updates, healthcare and nutritional intake related recommendations are provided. In terms of consumer protection, All medical personnel at Universal Eye Center have received comprehensive pre-vocational, on-duty education training, and standard operating procedures for service rendering in order to ensure medical care quality for the general public. Moreover, Universal Eye Center also offers assistance to collaborator channels in setting up customer (customer complaint) service centers, in purchasing medical insurance, in interacting with customers, and protecting the people’s rights. Customer service centers, and legal service departments are also available in the company. Customer service providers, experts, and consultants are also hired to deal with customer complaints and medical disputes. To accommodate and improve customer relations, to ensure the citizens' welfare. Company internally. In addition, there is a “VIP-101” system in the Universal Eye Center system. The workers in the channel have VIP clients they are responsible for. Through post-surgical care, customer satisfaction is enhanced. Customers are also encouraged to recommend the company to relatives and friends based on their own experiences of services received at Universal Eye Center. This customer relation management process begins from the time the first contact is established with customers. Focus is placed on the customer relation. Information tools are used to establish a customer service database. Text messages, phone calls, and e-newsletters that contain eye care information are periodically sent. Sustainable and extended services are provided for following the surgical operation

Patient Stories & Testimonials

  • Experience

    Experience

    We are ophthalmologists, we have received LASIK surgery!

Travel Information

  • Scenic Spots (in 3 KM, Total 5 items)
  • Accommodations (in 1 KM, Total 4 items)
    • GWO JOU HOTEL Phone:886-2-23652284 Address:No.208, Sec. 4, Roosevelt Rd., Wunshan District, Taipei City
    • HRYSLER HOTEL Phone:886-2-23626555 Address:4-6F., No.241, Sec. 3, Roosevelt Rd., Da’an Dist., Taipei City 106, Taiwan (R.O.C.)
    • Liyuan HOTEL Phone:886-2-23657367 Address:1-8F., No.98, Sec. 3, Roosevelt Rd., Zhongzheng Dist., Taipei City 100, Taiwan (R.O.C.)
    • Goodmore Hotel Phone:886-2-23955535 Address:No.147, Sec. 1, Heping E. Rd., Da’an Dist., Taipei City 106, Taiwan (R.O.C.)
  • Restaurants (in 1 KM, Total 15 items)
    • Triangular Red Beans & Mochi Pies Phone:886-2-27208889 Address:Taipei CityDa'an Dist.No. 11, Lane 24, Section 4, Roosevelt Rd.
    • Kenting Dan Dan Bubble Milk Tea Phone:886-2-27208889 Address:Taipei CityZhongzheng Dist.No. 165, Section 3, Tingzhou Rd.
    • De-ji Bakery Phone:886-2-27208889 Address:Taipei CityZhongzheng Dist.No. 26, Sec. 4, Roosevelt Rd., Zhongzheng District, Taipei 100
    • Lan's Taiwanese Sandwich Shop Phone:886-2-27208889 Address:Taipei CityZhongzheng Dist.No. 3, Alley 8, Lane 316, Sec. 3, Roosevelt Rd., Zhongzheng District, Taipei 100
    • Taiyi Milk King Phone:886-2-27208889 Address:Taipei CityDa'an Dist.No.82, Sec. 3, Xinsheng S. Rd., Da'an Dist., Taipei City 106, Taiwan (R.O.C.)
    • Yueh-Yiin-Shiuan Tea House Phone:886-2-27208889 Address:Taipei CityDa'an Dist.No. 80, Wenzhou St., Daan District 106, Taipei City
    • Da Sheng Gong Beef Noodle Shop Phone:886-2-27208889 Address:Taipei CityDa'an Dist.1F, No. 54-6, Sec. 3, Xinsheng S. Rd., Da-an District, Taipei 106
    • Mo Zai Yang Phone:886-2-27208889 Address:Taipei CityDa'an Dist.28, Sec.3, Xinsheng S. Rd., Daan Dist., Taipei
    • I Ij Sheng Fashion Bakery Phone:886-2-27208889 Address:Taipei CityDa'an Dist.No.53, Shida Rd., Da'an Dist., Taipei City 106, Taiwan (R.O.C.)
    • Food-U Foodstuffs: Beef Jerky Gift Box Phone:886-2-27208889 Address:Taipei CityDa'an Dist.No.95-1, Sec. 2, Heping E. Rd., Da-an District, Taipei City 106
    • Spring Natural Vegetarian Restaurant Phone:886-2-23930288 Address:Taipei CityDa'an Dist.3F., No.177, Sec. 1, Heping E. Rd., Da-an District, Taipei City 106
    • Hong-Pai Beef Noodles and Dumplings Restaurant Phone:886-2-27081772 Address:Taipei CityDa'an Dist.1F., No.25, Lane 175, Sec. 2, Heping E. Rd., Da-an District, Taipei City 106
    • Meimen Restaurant Phone:886-2-23755905 Address:Taipei CityDa'an Dist.2F., No.104, Sec. 1, Zhonghua Rd., Wanhua District, Taipei City 108, Taiwan
    • Maussac Tea Boutique & Salon Phone:886-2-27208889 Address:Taipei CityDa'an Dist.No. 24, Lishui St.
    • Dalai Braised Pork Rice Eatery Phone:886-2-27208889 Address:Taipei CityDa'an Dist.No.2, Lane 7, Yongkang Street (Yongkang Branch)
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